COVID-19 (Coronavirus) Update

The most important thing we can lend is help.

4/3 Update: Please see “For our Business Members” section below for the latest available information regarding help for businesses.

3/23 Update: Branch lobbies are now temporarily closed, but all drive-thrus remain open. Members can still schedule in-branch or phone appointments to address special circumstances at scheduling.LMCU.org.


COVID-19 (Coronavirus) is affecting every area of our lives, and at LMCU, we know your finances are no exception. We recognize that we can’t afford to operate like it’s business as usual because there is nothing usual about our present circumstances. Instead, LMCU is taking measures to ensure each and every member has the financial support necessary.

The health and well-being of our members and the LMCU team remain our highest priority. We will continue to monitor the situation and adapt to make sure every member of the LMCU family is taken care of.

Stay safe. Stay connected.

Our lobbies are open by appointment only, but all drive-thrus remain fully accessible and ready to serve your banking needs. To help slow the spread of COVID-19 (Coronavirus), here are the safest ways you can access your money, manage your accounts, apply for a loan, and even deposit checks without coming inside a branch.

  • Our drive thrus are open during regular branch hours. Find a location.
  • Our call center is open Monday - Friday 8:00 a.m. to 11:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. Just call 800-242-9790.
  • LMCU’s online banking empowers you to bank anywhere, anytime 24/7. Sign up or log in via the Online Banking button at the top of the site.
  • LMCU’s mobile app lets you do almost anything you can do in a branch, including deposit checks. Download the app for free from Google Play or the App Store.
  • Our members have access to LMCU ATMs across Michigan and Florida and 55,000 Allpoint ATMs in places like Target, Walgreens and CVS. Find your nearest ATM.
  • We will still schedule limited, in-branch appointments for special circumstances.

Because we’re a member of the NCUA, deposits of up to $250,000 are insured by the federal government. So your money will be here waiting for you whenever you need it.

If you need immediate financial help, we’ve got your back.

From changes to our normal policies to special loan offerings, here are a handful of ways we’re here to help.

Skip-a-payment fee waived. All fees to skip a payment on your credit card, auto, boat, RV, 4-wheeler, personal watercraft, snowmobile, or unsecured term loans will be waived. Skip-a-payment makes it easy to defer a loan payment through online banking.

Increased credit card limits. Anyone with an LMCU VISA card, on-time payment history, and a credit limit of at least $1,000 will receive an automatic $500 increase if they qualify.

Special relief loan now available starting at 1.99% APR*. Members who qualify can take out a temporary relief loan to help weather the financial burden of missing work or needing extra supplies at this time. Loan amounts up to $12,000**. Call (844) 301-8899 or email [email protected] for more information.

Help with your mortgage. If you’re having difficulty paying your monthly mortgage, contact our team at (800) 242-9790, ext. 9931, and we'll work with you one-on-one to find a solution. These hours are: Monday - Thursday 9:00 a.m. – 5:30 p.m., Friday 9:00 a.m. – 6:00 p.m., and Saturday 9:00 a.m. – 1:00 p.m.

Max Checking requirement waived. Typically, Max Checking account holders must use their debit or credit card at least ten times in a given month to qualify for the 3.00% interest rate. Under normal circumstances, most of us do this in the first week, but these aren’t normal circumstances, so we’ll waive this requirement for March and April.


For Our Business Members

Existing LMCU members may qualify for the Paycheck Protection Program ("PPP"), as part of the CARES Act (Coronavirus Aid, Relief, and Economic Security Act), being offered through the Small Business Administration (“SBA”). Detailed information about this program is still being made available to financial institutions regarding potential implementation. Members should refer to this section of our website for additional updates as they become available.

The CARES Act has also amended the SBA’s Economic Injury Disaster Loan (“EIDL”) to provide emergency grants of up to $10,000 to businesses that successfully apply for an EIDL, but are waiting for processing to complete.

Additional information about PPP, EIDL and other SBA Coronavirus (COVID-19) resources, is available at the SBA's website.

*APR = annual percentage rate. **Loan amounts are tailored to individual employment situations and credit qualification. Restrictions apply.