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  • Credit card changes

 

 

An all new online banking experience is coming!

We've made some significant enhancements to our online banking site. Our new site eliminates the need for third party websites which will improve real-time view of loans and transactions. Plus, credit card customers will now be able to service their accounts inside online banking without leaving the site. For security reasons, every user will need to re-register their password before they can login to the new online banking. Before your first login, you'll need to re-register your password.

The advantages:

In the digital world, keeping your account secure is our top priority. New multi-factor authentication has been introduced which will empower you to keep your account secure on public computers.

  • Multi-factor authentication for improved security to reduce the risk of hacking/fraud
  • Responsive design (works on a computer, tablet or phone)
  • LMCU credit cards now managed inside online banking

FAQ:

We’ve compiled answers to your questions. Click here to read the new online banking FAQ.

Video tutorial:

We've made an easy to follow video guide walking you through the steps of re-registering your password (text version below). If you encounter any issues call (800) 242-9790 or click live chat on the top of this page.

 

Quick steps you'll need to follow

Before first logging in on or after August 21, you'll need to re-register your password. Have the user name you've always used to login to online banking ready. Attempting to login without re-registering your password will not work. You can use your existing online banking password, or create a new one.

Notifications on the website and mobile app will direct you:

  • Click 'Re-register Password Now' (in the blue banner)
  • Or follow the instructions on the homepage of LMCU.org
  • You may keep your current password or change it as desired

Next, in the form field:

  • Enter the user name you've always used to login to online banking
  • Enter your first and last name
  • Enter the last 4 digits of your social security number

Business Banking Members

If you're a business owner, the process is similar.

  • Enter your user name and business name
  • Enter the last 4 digits of your Employer Identification Number (EIN)
  • On the following screen, you'll set your password

Security image

You'll also be assigned a new random security image that you can change once you're logged in. After successfully logging in, you can change your security image and its caption. If you do nothing, this image/caption will become your account's personal security image until you choose to change it.

  • Click 'Profile'
  • Click 'User Profile'
  • Click 'Change Login Image'

Secondary Users

You will need to create any secondary users who need access to your account in the new online banking. Secondary users won't be migrated to the new system. Example: other family member, financial manager, business employee login

  • Click 'Profile'
  • Click 'Manage Users"
  • Follow the instructions on screen

Once you've re-registered your security credentials for Online Banking, you'll enjoy the full feature set of online banking on-the-go.

Need Help?

We want to assure you that if you need help, we're here for you.

Call (800) 242-9790

We value your membership and are excited for you to
experience the new online banking system!