Mortgages

  • Adding Borrowers

    • While no one can be added to a loan after it has closed, you can contact Mortgage Services at (844) 754-6280 to authorize an additional person to discuss the loan.
  • Bi-weekly and Partial Payments

    • Payments will not be applied to your loan until we receive the full payment amount for that month.
  • Late Fees

    • A late fee will be assessed if a payment has not been received 15 days after the due date of your loan.
  • Mortgage Payment Calculator

    • We have a variety of payment calculators on our Financial Calculators page, find the mortgage specific ones under the Home section.

      The mortgage payment calculators use Java Applets. You may need to install the Java component. Please go to www.java.com and then click on the “Download Now” for the Java Software Free Download.

  • Mortgage Rates

  • Name Change

    • Name change documentation (such as a marriage license) must be submitted with a written request to mortgageservices@lmcu.org. If additional services are needed, please call Mortgage Services at (844) 754-6280.
  • Online Servicing: Adding Loans

    • To add an additional loan where you are the borrower to your MyLoans account, navigate to the My Profile menu and select My Loans.
  • Online Servicing: Additional Escrow/Principal Payments

    • To make additional escrow or principal payments within MyLoans, the online servicing portal, navigate to the Payments menu and select Make A Payment. From there, indicate which type of payment you would like to make.
  • Online Servicing: Mortgage Statements

    • To view a copy of your mortgage statement, navigate to the Statements and Documents menu within the MyLoans online servicing system and select Mortgage Statement.
  • Online Servicing: One Time Payments

    • Within the MyLoans online servicing system, navigate to the Payments menu and select Make A Payment.
  • Online Servicing: Statement Delivery Preferences

    • To stop receiving statements in the mail and enroll in eStatements, navigate to the Statements and Documents menu within the MyLoans online servicing system and select Mortgage Documents.
  • Online Servicing: View Balance, Activity, and History

    • To view your current balance (principal and/or escrow), loan activity, or payment history within MyLoans, navigate to the My Loan menu and select Loan Activity.
  • Payment Options

      • In person by visiting any branch location
      • Online through the MyLoans servicing portal by navigating to the Payments menu and selecting Make A Payment
      • Enrolling in recurring automatic payments within the MyLoans servicing portal
      • Over the phone by calling Mortgage Services at (844) 754-6280 (Note: a charge will apply)
      • By mailing your payment to:
        PO Box 3638
        Grand Rapids, MI 49501
  • Payoff Statement

    • There are multiple ways to obtain a payoff statement:

      • Online through the MyLoans servicing portal by navigating to the Statements and Documents menu and selecting Payoff Statement
      • Via email at mortgageservices@lmcu.org or via fax at (616) 643-0720
      • By calling Mortgage Services at (844) 754-6280

      Note: Requests from third parties must be accompanied by appropriate borrower’s authorization

  • Tax/Interest Forms

    • Mortgage and Home Equity interest amounts are sent in a 1098 form which mails by the end of January.

      • For current 1098 forms: log into MyLoans, navigate to the Statements and Documents menu and select Year End Statement
      • For 1098 forms prior to 2018: please contact Mortgage Services at (844) 754-6280