Contact Us

At Lake Michigan Credit Union, our members are our #1 priority. Our commitment to provide the best customer service is at the forefront of all we do.

Contact Center

Account support, online and mobile banking access, and general inquiries:

(800) 242-9790
Monday - Friday 8 a.m. - 9 p.m.
Saturday 9 a.m. - 1 p.m.

Chat with us
Monday - Thursday 8 a.m. - 5:30 p.m.
Friday 8 a.m. - 6 p.m.
Saturday 9 a.m. - 1 p.m.

Schedule an appointment in-person, by phone, or by video.

Lost or Stolen Debit or Credit Card

(866) 304-8684

Online Account Application Inquiries

(844) 780-5628

Automated Phone Banking

(800) 796-3360

Automated Funds Verification

(616) 301-8026

  • Mortgage and Lending

    Mortgage

    (844) 754-6280

    Consumer Lending (auto, home equity, credit card, or personal loans)

    (844) 301-8899

    Aircraft Loans

    (800) 999-3712

  • Insurance

    Lake Michigan Insurance Agency (LMIA)

    (616) 234-6979 or LMIAinsurance.org

    Minnesota Life

    (877) 309-6576

  • Branches, Community Events, and Philanthropy

    Branch Information

    Visit the locations page for phone numbers and specific branch information.

    Community Relations

    For information regarding philanthropy, sponsorship or community events please contact the Community Relations team here.

  • Federal Holidays

    In accordance with the Federal Reserve closure schedule, all LMCU locations will be closed on the following dates:

    Wednesday, January 1
    New Year's Day (2025): Closed

    Monday, January 20
    Martin Luther King Jr. Day: Closed

    Monday, February 17
    Presidents Day: Closed

    Monday, May 26
    Memorial Day: Closed

    Thursday, June 19
    Juneteenth: Closed

    Friday, July 4
    Independence Day: Closed

    Monday, September 1
    Labor Day: Closed

    Monday, October 13
    Columbus Day: Closed

    Tuesday, November 11
    Veterans Day: Closed

    Thursday, November 27
    Thanksgiving Day: Closed

    Wednesday, December 24
    Christmas Eve: Closed at 1 p.m.

    Thursday, December 25
    Christmas Day: Closed

    Wednesday, December 31
    New Year's Eve: Closed at 5 p.m.

    Thursday, January 1
    New Year's Day (2026): Closed

Not finding what you need?

If you are unable to find the specific resource you're looking for, we recommend:

  1. Checking out the Help Center for common topics and questions.
  2. Scheduling an appointment in-person, by phone, or by video.
  3. Reaching out to the Contact Center by using the Secure Contact Form below, or by phone or chat.

Secure Contact Form

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