Report Fraud
Reach out, and we'll take it from here.
You don't have to do this alone.
Tell us what happened, and we'll help you sort things out: lock issues down, fix what's wrong, and figure out next steps together.
Unauthorized Charges →
See a charge you didn't make? Tell us and we'll dispute it and lock down your account right away.
Charges That Look Off →
Amount looks off, or the merchant doesn't ring a bell? If a charge on your debit or credit card doesn't add up, you can dispute a transaction.
Lost or Stolen Cards →
Freeze it in seconds from the LMCU app or Online Banking, then call us at (800) 242-9790 so we can send a replacement.
Think you've experienced identity theft?
Identity theft happens when someone takes your personal information and uses it without your okay. Here's where to start.
Review credit reports
Place a fraud alert
Contact the authorities
After you tell us, report it to these agencies
Where to report
- Federal Trade Commission
- Internet Crime Complaint Center
- Your local police department
Why it matters
- Builds a recovery plan for you
- Helps agencies stop repeat offenders
- Creates a record for creditors
Resources for older adults and their families
Trusted organizations that help older adults report fraud, plan ahead, and recover from financial exploitation.
Consumer Financial Protection Bureau
Learn more about Managing Someone Else's Money from the federal consumer watchdog.
National Adult Protective Services Association
Learn how to recognize and report the financial exploitation of older adults and people with disabilities.
Federal Trade Commission
A comprehensive, current list of financial scams and how each one works.
National Elder Fraud
Learn more about the National Fraud Hotline for elder victims of fraud.
Identity theft recovery guide
A step-by-step guide from the FTC to recovering if identity theft has already happened to you.
