Mortgage Service Center

A home base, a command center, a nucleus: whatever you call it, LMCU’s Mortgage Service Center lets you take care of all your homeownership needs in one place.

Woman sitting on yellow sofa while using her laptop at home.

Manage Your Mortgage

View your balance, see how much you’ve paid, and make a new payment.

Know Your Worth

See neighborhood property values to check how your home stacks up.

Stay Sharp

Discover calculators, educational resources, and more helpful tools.

Mortgage Tools

Weekend/holiday notice

Payments made on a weekend or holiday will reflect on your account after one complete business day.

Application and status questions

Calling us could save you a lot of phone calls elsewhere. If you have questions about a home loan, contact your loan officer or our Mortgage Services team.

Call (844) 754-6280

Mortgage Payoff Quote

To request a mortgage payoff quote, please submit the request along with the borrower’s authorization to: 

Fax: (616) 643-0720

Email: MortgagePayoffs@LMCU.org

Or USPS:
Lake Michigan Credit Union
4027 Lake Drive SE
Grand Rapids, MI 49546 

Mortgage Assistance

For additional assistance, contact our Mortgage Services team at (844) 754-6280 x9929
 
Hours:

Monday–Thursday: 9:00 a.m. – 5:30 p.m. 
Friday: 9:00 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.